Refund policy

No Refund Policy

Thank you for choosing AL Divine Threads. We are committed to providing high-quality products/services and excellent customer service. Due to our individualized hand making process, please read our no-refund policy carefully before making your purchase.

1. General Policy

All sales are final. We do not offer refunds or exchanges for any products or services once the purchase is completed.

2. Exceptions

While refunds are not available, we may offer store credit or product replacements in the following cases:

• Errors in the order caused by AL Divine Threads.

3. Custom Orders

Custom or personalized items are made specifically for you and are non-refundable. Please ensure all details are accurate before confirming your order.

4. Customer Support

If you have any concerns about your purchase, please contact us at aldivinethreads@gmail.com within 3 days of receiving your product or service.

By completing a purchase, you acknowledge and agree to this no-refund policy.

Thank you and God Bless!